ISO 9001 training course

Airedale Enterprise
25 Jun 20

A detailed interactive walk through of the Quality Management Standard

40% funding is available towards the cost of training your workforce from the European Social Fund (eligible businesses only). Ends 31st March 2020

The course

A Quality Management System provides a framework for managing the quality of your organisation’s product and service provision

Through a process-based approach, incorporating a Plan-Do-Check-Act cycle, a Quality Management System enables an organisation to plan its processes and their interaction, and risk-based thinking additionally enables that organisation to determine the factors that adversely affect planned results

When appropriate Quality measures are applied within an organisation, they benefit their overall performance and provide more effective opportunities for improving that performance by ensuring that processes are adequately resourced and managed

Recognising that implementing a quality management system is a strategic decision and the success of that implementation depends on top management’s commitment and participation at all levels

Who should attend

Business owners, senior management and staff at any level tasked with implementing and managing a Quality Management system

What to expect

Course Agenda

  • Management System Concepts (the Process Approach, Plan-Do-Check-Act)
  • Integrated Management Systems (the ISO family)
  • Annex SL
  • Quality Management Principles
  • Risk-Based Thinking
  • Introduction to ISO 9001:2015
  • Clause 4 – Context of the organisation   
  • Clause 5 – Leadership
  • Clause 6 – Planning                       
  • Clause 7 – Support                         
  • Clause 8 – Operation
  • Clause 9 – Performance evaluation
  • Clause 10 – Improvement
  • Registration Bodies
  • Q&A

The outcome

Our course delivers a full understanding of ISO 9001 and ensures that all delegates are fully aware of its requirements while providing them with appropriate guidance in using it to implement and manage their own Quality Management Systems.

Next available date:

  • Thursday 28th May
  • Thursday 25th June
  • Wednesday 12th August


Trainer Airedale Enterprise

Delivered by one of our associates

Additional Info

Funding of 40% (European Social Fund) may be available towards the cost of the course through *The Skills Service please call 01535 607775 to check eligibility criteria.